Webinars & Podcasts

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Jun 07 2021

What’s Next for the Consumer

1:55 PM – 2:15 PM
Business and the economy—two thirds of it—rely on a vibrant consumer. But what has the pandemic done to him and her? Should we expect a splurge of pent-up demand? A chastened retrenchment and tight grip on spending? An addiction to online at the expense of physical venues? We chart some emerging trends and how companies can prepare for “normal.”

On-demand webinars and podcasts


Embracing the B2B omnichannel opportunity in 2021

– Omnichannel adoption exploded during the pandemic, and shows no signs of subsiding. How should businesses take advantage of this new reality?

Accelerating retail transformation to win digital-first consumers

– The sea change brought by the pandemic has profoundly reshaped consumer behavior. How should retailers transform themselves to thrive in a post-pandemic world?

Retooling for growth opportunities in a post-COVID-19 world

– The pandemic will eventually recede, but its impact will be lasting. How should businesses think and act as they adapt to the new normal?

Holiday shopping in 2020

– Consumers, longing for normalcy and eager for something to celebrate, plan to spend money during the holidays—but differently from the way they have in the past.

Rapid revenue recovery after the crisis: Strategies for success

– The COVID-19 pandemic has upended norms about retail, brand loyalty, and consumer behavior. That’s creating both a massive challenge and a rare opportunity for bold players to accelerate growth.

Rapid revenue recovery after the crisis: Strategies for success

– Consumer shopping and spending habits look different today. Which changes will persist? What trends should retailers bear in mind heading into the holidays?

Five priorities for rapid revenue recovery during COVID-19

– The muscles that companies can build to bring back revenues amid the COVID-19 crisis can also help accelerate growth. This McKinsey Live webinar covers the fundamentals of achieving new levels of speed and agility.