The CEO moment: Leading toward the next normal

Challenged by the global pandemic, CEOs have made four shifts in the way they lead that hold great promise for both companies and society. Will they build on this unique moment, or return to the ways of the past?

Leaders can make a difference through personal accountability, caring, and “re-onboarding” of all their people.

Cincinnati Children’s CEO Michael Fisher is communicating with purpose, leaning into tough choices, and emphasizing trust as he leads through uncertainty.

Rajnish Kumar, chairman of India’s largest bank, discusses COVID-19, digital transformation, and the future of work in financial services.

Kate Walsh shares how Boston Medical Center, New England’s largest safety-net hospital, has had to adapt to the pandemic—and why there’s no going back.

Christophe Weber, CEO of Takeda Pharmaceuticals, discusses challenges to globalization, principles in the face of crises, and new opportunities when companies pull together.

The chairman and CEO of a railroad heavyweight reflects on what keeps him going, how past challenges have prepared him for today’s, and how his leadership approach has changed during the pandemic.

A five-year, purpose-driven digital transformation has helped the CEO of Majid Al Futtaim, and his organization, to cope with the coronavirus pandemic.

The CEO of London Stock Exchange Group highlights the affirming power of organizational purpose and offers insights into decision making, talent, and leadership in times of crisis.

Steve Collis reflects on the resilience of medical supply chains, remote leadership during a crisis, and the importance of purpose as a unifying force.

The organization of the future is taking shape in the moves that companies are making now. Here’s what’s changing—and why some companies say they won’t go back.

Pandemic-style working from home may not translate easily to a “next normal” mix of on-site and remote working.

Two renowned scholars and two McKinsey experts illuminate the leadership imperatives of our time: bringing people together, energizing forward progress, and reimagining normalcy.

Inclusion and diversity are at risk in the crisis—but are critical for business recovery, resilience, and reimagination.

New research reveals the challenges that LGBTQ+ employees face, and six ways to help them bring their authentic selves to work.