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Simon Behm


Advises insurance companies and healthcare firms on transformation and growth strategies to support product and customer experiences, claims-management processes, and service operations

Simon exclusively advises clients from the insurance industry, healthcare firms and industrial companies on insurance portfolios. He has served clients on a wide range of functional topics including strategy, operations and claims, and optimizing and refining the risk and insurance portfolio of large corporate groups.

He is driven about transforming companies to prepare for the future and uses analytics to support these efforts. Some of his recent projects include the following:

  • supporting the optimization of claims processes by implementing a new claims operating model for an international insurance company
  • advising a leading insurance carrier on how to use digital and analytics to redesign its claims process
  • developing the long-term strategy for a large international insurance company
  • driving a multiyear claims transformation program for a local insurer
  • developing a growth strategy for a health-insurance client

Simon is a passionate chess player and translates his experiences from the chessboard to the corporate world in reflecting on long-term strategies, as well as tactical short-term moves.


What P&C insurers can do as claims inflation pressures results in Europe,” McKinsey & Company, November 2022

Tech-driven insurers: How to thrive in 2030,” McKinsey & Company, August 2021

Are motor claims in Europe about to rebound?,” McKinsey & Company, August 2021

Digital ecosystems for insurers: Opportunities through the Internet of Things,” McKinsey & Company, February 2019


World Bank Group


Harvard Business School

Northeastern University
BS, international management

ESB Business School
BS, international management