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Rikki Singh

Helps software companies around the world on product-related topics including product management and build

Rikki serves the world’s largest software companies and fast-growth software as a service (SaaS) companies on topics related to new products development and software business building. As a leader in McKinsey’s software product-management work, she has shared deep expertise on product management, innovation, and build topics with numerous leading organizations.

Examples of Rikki’s recent client work include the following:

  • helping a global software company build a $500 million industry cloud business, with responsibility for end-to-end product delivery
  • working with a healthcare company to build and launch a multistakeholder marketplace serving more than one million people
  • developing and implementing a next-generation organization design and operating model for a hardware company looking to transition into a software business
  • helping a B2B tech company generate more than $150 million in incremental revenue by revamping its renewals business and support offering
  • working with a B2B software-and-hardware company on data protection and recovery to identify root causes for decline in a core product to adapt its product strategy for better product-market fit and recapture market share
  • building and launching McKinsey Product Academy, which includes direct-to-consumer offerings with over 15,000 registered project managers


What separates top product managers from the rest of the pack,” McKinsey & Company, January 2023

Responsible product management: The critical tech challenge,” McKinsey & Company, March 2022


Product manager


The University of Chicago Booth School of Business
MBA, finance and economics

BITS Pilani
BEng, electronics and communications