Since joining McKinsey in 2010, Katharina has helped healthcare, insurance, and public-sector organizations deliver large-scale technology transformations. Her work spans modernizing technology landscapes, building digital platforms, redesigning end-to-end processes and customer journeys, and reshaping the operating models needed to sustain change.
More recently, Katharina has focused on helping organizations translate AI into measurable value. She supports leaders define an AI ambition and prioritize high-value use cases, establish the right data and technology foundations, redesign processes, and drive adoption across the organization.
Examples of Katharina’s recent client work include:
- leading an enterprise-wide AI transformation for a health insurer, defining the AI strategy and target architecture, prioritizing the use-case portfolio, and implementing AI solutions to redesign and automate core business processes
- developing and rolling out AI use cases for a public-sector organization, including defining the functional target picture and secure technical architecture, as well as driving organization-wide training and adoption
- leading a large-scale omnichannel transformation, from defining business requirements and the technology-integration road map to redesigning end-to-end customer journeys and reshaping the customer-service organization
- establishing a new digital business unit for a health insurer, defining its strategic ambition and road map, and building the organizational and governance structures required to deliver on it
- reshaping IT organizations, including redesigning organizational structures, optimizing service portfolios and delivery models, and modernizing legacy technology to improve operational and financial performance
Katharina also contributes to McKinsey’s thinking on digital health and the practical application of AI. She is a coeditor of the E-Health Monitor and has published on scaling generative and agentic AI, accelerating the adoption of e-health, and reducing the administrative burden in Germany.