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Greg Gilbert

Coleads the firm’s healthcare value technology work and focuses on serving healthcare companies on a broad array of topics, including healthcare value strategy, technology enablement, and operations

Greg leads McKinsey’s payor digital work. He serves healthcare and technology companies on a broad array of projects, including digital, analytics, operations, and strategy. Recent client experience includes supporting a large payor on its digital transformation, delivering step-change improvement in consumer experience and driving 30 percent efficiency gains across journeys. Greg also recently worked with a regional payor to improve its IT productivity to enable a broader digital transformation.

Examples of Greg’s recent work include the following:

  • supporting a national payor on its digital transformation, delivering step-change improvement in consumer experience and driving 30 percent efficiency gains across journeys
  • improving the IT productivity of a regional payor to enable a broader digital transformation
  • developing the payor strategy of a large healthcare technology provider

Published Work

What payers and providers can learn from successful cloud transformations in other industries,” McKinsey & Company, June 2021

Virtual health: A look at the next frontier of care delivery,” McKinsey & Company, June 2020

Telehealth: A quarter-trillion-dollar post-COVID-19 reality?,” McKinsey & Company, May 2020

Past Experience

Verisign
Product manager

GT Nexus
Senior product manager

Infoseek/Go Network
Software engineer

Education

Columbia University, Graduate School of Business
MBA