Insights on Travel, Logistics & Infrastructure


Improving project development and delivery

– Welcome to the December edition of Voices on Infrastructure, tackling how we improve project development and delivery at this critical juncture.

Growth in a crisis: Lessons from hospitality CEO Omar El Hamamsy

– By redirecting business efforts, the head of Orascom Development found a path to company growth during the COVID-19 pandemic.

Reimagining travel: Thailand tourism after the COVID-19 pandemic

– International tourism is a major contributor to Thailand’s economy. It was hit hard by the COVID-19 pandemic—but the... country is finding ways to support its travel industry while preparing for the international travel to recover further.

What will it take to go from ‘travel shock’ to surge?

– Trivago’s Axel Hefer predicts that the travel recovery will take off in 2022 as more customers become ready to book trips... again.

When are shipping rates going to normalize?

– McKinsey’s Steve Saxon and Jaana Remes explain why shipping rates haven’t fallen and provide a scenario for what to... expect in 2022.

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Will airline hubs recover from COVID-19?

– Connecting traffic has been particularly hard hit by COVID-19. We believe the hub model will remain relevant postcrisis, but airlines will need to update their operations and network strategies.

Airlines and debt: Dealing with the long-term burden of the pandemic

– At IATA’s World Financial Symposium, Alex Dichter provides three actions to de-lever airlines’ balance sheets.

Back to the future? Airline sector poised for change post-COVID-19

– As they look beyond the pandemic, airlines need to grapple with five new realities—and devise strategies to adapt.

How airlines can chart a path to zero-carbon flying

– The coronavirus crisis will transform aviation, giving airlines their best chance yet to address climate change. Sustainable fuels are a key part of that strategy.



Startup funding in logistics

– A new report looks at the impact of new money in an old industry—and what it means for incumbents, startups, and investors.

Asia: The highway of value for global logistics

– Logistics—a bright spot in a global economy still recovering from the pandemic—presents many opportunities in Asia. How can stakeholders make the most of them?

Efficient and sustainable last-mile logistics: Lessons from Japan

– Delivery droids may be the solution to keep costs and environmental impact low, if stakeholders collaborate to pave the way.

Unlocking the omnichannel opportunity in contract logistics

– As e-commerce volumes surge, contract-logistics companies face increasing complexity. How can they capture more value in a $600 billion opportunity?



Using analytics to get European rail maintenance on track

– By harnessing data and analytics, European rail-infrastructure operators can deliver better performance at a lower cost.

The future of micromobility: Ridership and revenue after a crisis

– The COVID-19 crisis is causing serious disruptions to the multibillion-dollar micromobility industry. Our analysis indicates that a full recovery is possible, as long as companies prepare for the next normal.

‘Prepare for the marathon and be ready for the course to change’: An interview with the Boston Logan Airport CEO

– Massachusetts Port Authority CEO Lisa Wieland discusses why the contactless passenger journey is here to stay and how she’s building agility and flexibility for her organization.
Interview - McKinsey Quarterly

Rewriting the playbook: How Union Pacific is conducting business during the pandemic

– The chairman and CEO of a railroad heavyweight reflects on what keeps him going, how past challenges have prepared him for today’s, and how his leadership approach has changed during the pandemic.



The Next Normal – The future of air mobility: Electric aircraft and flying taxis

– Look! Up in the sky! Not a bird … or a plane … it’s an eVTOL! An eVTOL (pronounced “ee-vee-tol”)... is an electric vertical takeoff and landing aircraft—and thousands of them could be flying above cities by 2030. Hear McKinsey experts and industry pioneers describe what’s coming in the world of “advanced air mobility” (AAM) and how it could affect passengers, pilots, and our planet.

Advanced air mobility in 2030

– In this video, three McKinsey experts on aerospace and mobility describe a future in which electric flying vehicles are a safe,... affordable, and sustainable way to travel.

Rideshares in the sky by 2024: Joby Aviation bets big on air taxis

– Joby executive Bonny Simi sees a future in which aerial ridesharing is popular, traveling between rural and urban areas is quick... and easy, and the pilot workforce is much more diverse.

‘Speeding up everyday travel’: Lilium prepares for takeoff

– Daniel Wiegand, CEO of air-mobility company Lilium, believes that electric passenger aircraft will be commonplace by 2030.

Will VoloCity transform urban transportation?

– Electric air taxis such as VoloCity, made by Germany’s Volocopter, are poised to revolutionize not just city travel but... also the global mobility industry, says CEO Florian Reuter.

Building a better transit system

Perspectives on reshaping the industry for the next normal, including technology platforms, changing customer preferences, sustainability,... and ways to win ridership.

Safe, smart, and green: Boosting European passenger rail’s modal share

– Despite pandemic-related decline in demand, European passenger rail has potential for sustainable, long-term growth–companies... and governments can take action to make investments that will help improve modal share.

Built to last: Making sustainability a priority in transport infrastructure

– Every year, trillions of dollars are invested in the infrastructure that helps us—and our goods—get around. What will... it take to move the transport infrastructure industry toward carbon zero?

Returning to corporate travel: How do we get it right?

– By taking into account a multitude of factors and developing some critical skills, corporate-travel players can be prepared for... what is likely to be an uneven and complicated comeback from the devastating impact of the COVID-19 pandemic.

Rebooting customer experience to bring back the magic of travel

– The COVID-19 pandemic upended life as we know it, and devastated the travel industry globally. As travel volumes are returning... in many parts of the world, customer experience is emerging as the challenge of the recovery.

China’s uneven travel recovery: Long road to international travel furthers domestic opportunities

– There is a silver lining to continued barriers to China’s outbound travel—the domestic market is witnessing an upswing... in travelers looking to explore new destinations and experiences.
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