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National employer survey reveals behavioral health in a COVID-19 era as a major concern

McKinsey’s annual employer survey provides insights into one of the most pressing concerns for employers, the behavioral health of their workforce.
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As employers address the humanitarian crisis of COVID-19, they remain concerned over the health of their employees, including behavioral health (mental health and substance use). In a national survey of around 1,000 employers, we explore the most concerning factors for employee health and employer plans to respond. Behavioral health is among the top workforce health concerns with 9 out of 10 employers surveyed noting that COVID-19 is affecting their workforce behavioral health and/or productivity. We also explore variations in responses across different types of employers along with potential actions for healthcare payers and/or employers to consider to address the behavior.

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About the author(s)

Erica Coe is a partner in McKinsey’s Atlanta office. Kana Enomoto is a senior expert in the Washington, DC, office. Aditya Gupta is a partner in the Boston office. Razili Lewis is a partner in the Detroit office.

The authors would like to thank Alex Mandel, Casey Gardiner, Eric Bochtler, Sameer Sethi, Millicent Cripe, and Etan Raskas for their contributions to this article.

This article was edited by Elizabeth Newman, an executive editor in the Chicago office.

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