October 9, 2021It’s that time of year again: Managers are gearing up to conduct annual performance evaluations, and employees are itching to see how they did. But delivering—and receiving—feedback isn’t always easy. Explore these insights to discover ways to make feedback more impactful, whether you’re on the giving or receiving end, and learn how to: fight the impulse to be defensive navigate hard conversations become an effective mentor be a better boss My Rookie Moment Author Talks: Fred Dust on making conversations count Why mentoring matters: A conversation with Carlos Lejnieks The boss factor: Making the world a better place through workplace relationships A happy warrior: Mellody Hobson on mentorship, diversity, and feedback Psychological safety and the critical role of leadership development ‘Back to human’: Why HR leaders want to focus on people again Straight talk about employee evaluation and performance management The fairness factor in performance management More from McKinsey Support and feedback to be your best self Unlocking the true value of effective feedback conversations From me to we: the next shift in performance management