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Reimaginando Colombia

As part of our efforts to celebrate our 25th anniversary in Colombia, we invited more than 40 leading thinkers with distinctive expertise in different fields to reimagine the country and share their views on possible opportunities and setbacks. The result is Reimaginando Colombia, an engaging and easy-to-read compendium that invites readers to think big and look towards the future.
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Making online grocery a winning proposition

– The global pandemic brought online platforms to center stage for grocers. Retailers should consider five trends and take five... steps to ensure this shift is sustainable and profitable.
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Beyond gadgetry: Changing the game in maintenance

– Digital work management can transform the maintenance function’s productivity, flexibility, and predictability
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Making supply-chain decarbonization happen

– Active supply-chain decarbonization is becoming a license to operate for businesses, but companies aiming to be role models in... the fight against climate change must overcome roadblocks along the way.
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‘Back to human’: Why HR leaders want to focus on people again

– Chief human-resource officers in Europe say a shift to employee-centric policies is long overdue. The pandemic is a big factor... in their thinking, but process fatigue has been building for some time.
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Holistic customer assistance through digital-first collections

– With families continuing to struggle to make ends meet, lenders that find the right combinations of digital-first customer support... will experience the benefits, including longer-term customer loyalty and insurance against being left in the wake of more ambitious peers.
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The resilience imperative: Succeeding in uncertain times

– Strengthening institutional resilience has never been more important.
Survey

Building workforce skills at scale to thrive during—and after—the COVID-19 crisis

– A new survey shows that skill building is becoming common practice, social and emotional skills are in demand, and there’s... a recipe for successful skill transformations.
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A smarter way to digitize maintenance and reliability

– In heavy-equipment maintenance, digital and analytics tools are struggling to live up to their promise. Here’s how to help... them pull their weight.
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Net zero or bust: Beating the abatement cost curve for growth

– Companies can both decarbonize and boost long-term growth. But it means pushing beyond abatement curves’ focus on cost and... instead empowering people—while making a few big, strategic bets.
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Rethinking operations in the next normal

– The resilience that businesses have developed in the face of disruption can provide a new foundation for growth—provided... leaders seize the moment to build on what their people have achieved.
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Everyone is within learning distance: Building skills remotely

– With careful design and implementation, remote capability building provides an effective lifeline for organizations adapting to... entirely new ways of working.
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