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How lean is your field force—really?

– With the right approach, lean management can reduce your field force’s cost, even while improving customer experience. But... getting the details right matters.
Article

Getting a handle on warehousing costs

– Rather than the traditional benchmark-based approach, a bottom-up analysis can determine what costs should be for any given warehouse,... helping companies prioritize improvements and investments.
Article

A guidebook for heavy industry's digital journey

– Heavy industry has a lot to gain from the digital revolution. To capture the benefits, companies need the right kind of transformation... plan.
Podcast - McKinsey Global Institute

Globalization’s next chapter

– Globalization isn’t in retreat, but it has morphed into a very different phenomenon, increasingly powered by trade in services... and by intraregional trade.
Executive Briefing - McKinsey Global Institute

Twenty-five years of digitization: Ten insights into how to play it right

– The world that has been radically transformed since the commercial internet emerged a quarter century ago. Ten insights help frame... the digital journey.
Article

Building resilient operations

– In the face of rising uncertainty, get ready for the unexpected. To build resilience, accelerate productivity improvement and... operational flexibility.
Article

Overcoming limiting mind-sets to improve safety

– Companies looking to improve workplace safety have a number of methods at their disposal. But to embed a sustainable safety culture,... they must overcome the mind-sets that underlie unsafe behaviors.
Article

Shifting the dial in procurement

– Procurement has an opportunity, indeed an imperative, to transform from an enabler of cost reduction to a creator of sustainable... competitive advantage.
Report - McKinsey Global Institute

Latin America’s missing middle of midsize firms and middle-class spending power

– Digital could help the region reboot inclusive growth and regain lost ground.
Article

Talent in wholesale banking: Building a sustainable competitive advantage

– People with the right skills and talents are the greatest differentiator for banks. They are also the scarcest resource.
Article

Giants can dance: Agile organizations in asset-heavy industries

– The agile revolution is sweeping across industries, and asset-heavy companies are taking note. We explore how and where they can... capture the benefits of agility while preserving safety and assurance.
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