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Digital Insights

Report - McKinsey Global Institute

The future of work: Switzerland’s digital opportunity
– New technologies can give Switzerland’s economy a much-needed productivity boost, but bold digital transformation and skills development are imperative.
Article

AI in production: A game changer for manufacturers with heavy assets
– Companies with heavy assets are improving throughput, energy consumption, and profit per hour with customized AI solutions.
Article

The new frontier: Agile automation at scale
– Large-scale automation of business processes requires a new development approach.
Article

How advanced analytics can help contact centers put the customer first
– Companies without advanced analytics are leaving significant customer-service improvements on the table. But to fully reap the... advantages of advanced analytics, organizations must have the right foundations in place to make the most of their data.
Article

Six digital growth strategies for banks
– Banks that know where to look can find new sources of untapped value.
Article - McKinsey Quarterly

What it takes to get an edge in the Internet of Things
– Three practices can help differentiate successful companies from those that struggle to gain traction.
Discussion Paper - McKinsey Global Institute

Notes from the AI frontier: Modeling the impact of AI on the world economy
– Artificial intelligence has large potential to contribute to global economic activity. But widening gaps among countries, companies,... and workers will need to be managed to maximize the benefits.
Article

Blockchain beyond the hype: What is the strategic business value?
– Companies can determine whether they should invest in blockchain by focusing on specific use cases and their market position.
Report - McKinsey Global Institute

Smart cities: Digital solutions for a more livable future
– As cities get smarter, they are becoming more livable and more responsive—and today we are seeing only a preview of what... technology could eventually do in the urban environment.
Video

AI is open for business: An interview with PayPal COO Bill Ready
– Cloud platforms have begun democratizing artificial intelligence, ushering in a new wave of AI innovation.
Report

The rail sector’s changing maintenance game
– How can rail operators and OEMs benefit from the disruption brought on by digitization?
Podcast

Rethinking customer journeys with the next-generation operating model
– This operating model offers business leaders the opportunity for wins in customer experience, cost reduction, and prospects for... growth.
Article

Powered by data, driven by people: The travel sector’s future
– Without human beings to develop and apply new technology, to direct the analytics, and to implement the findings, nothing ever... happens.
Report

Luxury in the age of digital Darwinism
– To survive and prosper, luxury players need to enhance the customer experience and transform their businesses for the digital... era.
Article

Insurance beyond digital: The rise of ecosystems and platforms
– Insurance companies have the opportunity to create new sources of revenue by rethinking their traditional roles and adopting an... ecosystem mind-set.
Interactive - McKinsey Quarterly

Five Fifty: Digital lipstick
– As digital technology erodes profit and revenue growth, why aren’t companies responding with bold strategies?
Article

Ten red flags signaling your analytics program will fail
– Struggling to become analytics-driven? One or more of these issues is likely what’s holding your organization back.
Report - Partnership with NZZ.ch

The digital revolution: Aspects of a changing economy
– Digitalization is the buzzword of our time. This new series of articles, published in partnership with online newspaper NZZ.ch,... looks at the impact of digitalization on Switzerland’s industries and asks how companies can manage the digital-transformation process.

More insights

Podcast

Who wins in a 5G world?
– In this episode of the McKinsey Podcast, Simon London speaks with McKinsey... senior partners Ferry Grijpink and Philipp Nattermann—ahead of the headline telecommunications conference Mobile World Congress (MWC).
Survey

Cutting through the 5G hype: Survey shows telcos’ nuanced views
– Operators see a marginally positive business case, expect rollout at scale to take until 2022, and don’t think the increase... in capital-expense-to-sales ratio will be as big as skeptics claim.
Article

A 5G manifesto for the CEO
– The transition to a 5G world is far more complex and uncertain than the shifts to previous generations of wireless technology.... Five key principles will help telco CEOs better prepare for the challenges that lie ahead.
Report - McKinsey Global Institute

Switzerland’s competitiveness in a Europe of conflicting priorities
– The main focus of attention in Switzerland in recent months has been on the strength of the Swiss franc. In this white paper,... McKinsey Switzerland explores why the economic development of Europe and Switzerland’s own competitiveness will be more decisive for the Swiss economy.
Article

Fast transit: Why urban e-buses lead electric-vehicle growth
– Looking for the most successful electric-vehicle segment? Take the e-bus.
Article

Closing the gap: Leadership perspectives on promoting women in financial services
– Men still make up most of the management ranks at banks and insurers. New survey data and interviews with female executives point... the way to improving gender diversity.
Article

Asking the right questions to define government’s role in cybersecurity
– There is no one-size-fits-all approach for governments to manage cybersecurity. But asking some key questions can help leaders... get started.
Article

A vision for European life insurance: The time for bold actions has come
– To survive and thrive in the coming years, European life insurance players must adapt by embracing six bold moves.
Article

In fresh-food retailing, quality matters more than price
– Our survey of 23,000 European shoppers reveals specific ways grocers can win in fresh fruits and vegetables, boosting sales by... as much as 10 percent even in a flat market.
Podcast

Agile with a capital ‘A’: A guide to the principles and pitfalls of agile development
– Understanding the true principles of agile can give companies the ability to work quickly, boosting efficiency and product success,... and, ultimately, creating real, lasting value.
Article - McKinsey Global Institute

Retraining and reskilling workers in the age of automation
– Executives increasingly see investing in retraining and “upskilling” existing workers as an urgent business priority... that companies, not governments, must lead on.
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