You will provide dedicated administrative support to several executive-level colleagues always maintaining a customer-focused approach and demonstrating the highest standards of customer service.
You will organize their busy workdays, ensure smooth progress of their projects, communicate on their behalf with our clients, and effectively solve problems by collaborating with others. This involves developing close working relationships to fully understand priorities and working preferences of supported colleagues, aligning on a cooperative operating model, anticipating and proactively addressing their needs.
Your responsibilities will include managing complex calendars, coordinating international travel, and facilitating communication with clients and internal teams. You will employ advanced communication skills to negotiate, persuade, and navigate complex situations. You will develop solutions to often ambiguous scenarios and manage them end-to-end by applying high level of ownership, practical judgement and resourcefulness. Your adaptability and resilience will be crucial in navigating the fast-paced and dynamic nature of our work, often under tight deadlines.
At McKinsey, we have three different assistant roles: executive, team, and relief. As an executive assistant, you will provide long-term support for several executive-level colleagues, learning their preferences and developing close working relationships. As a team assistant, you will support client service teams for the duration of their client engagements from one to 12+ months, coordinating their working style and managing multiple schedules. And as a relief executive assistant, you will provide backup cover for absent assistants, supporting consultants for a short period of time, which gives you the opportunity to expand your network quickly and gain exposure to different regions, industries, and functions in which McKinsey operates. During the recruiting process, we’ll work together with you to align your skills and experience with one of these positions.
We’re seeking professionals with an attention to detail and ability to problem solve in a collaborative and inclusive team environment. We place a high value on emotional intelligence. Your ability to engage and respond appropriately will be critical in maintaining relationships with executive-level colleagues. This role is an excellent opportunity for professionals with experience in customer service, corporate administration, client support, or those currently in assistant roles who want to further develop their knowledge and ability. We offer extensive training to help you deepen your skills and grow your expertise.
As a people-first firm, we focus on supporting our colleagues both inside and outside of work. The benefits for our colleagues reflect our care and interest in their needs and well-being:
Physical and mental well-being
- Private healthcare coverage for you, your spouse/domestic partner, and children including medical, dental, and mental health and reimbursement for certain medical services
- Annual eyeglasses reimbursement for you, your spouse/domestic partner, and children
Financial well-being
- Additional annual payment based on our firm’s performance
- Life and business travel accident insurance
- Voluntary group insurance
Flexible working
- Modern office space in the city center supporting different working styles and neurodiversity (e.g., adjustable desks, active work zones, quiet zones, meeting areas, creative spaces)
- Café on each floor
- Outdoor working and restorative space and rooftop terrace with a gym
- Smart casual dress code
- Hybrid work model
Perks
- In-house gym
- Underground parking for cars, bicycles, and scooters, including electric chargers
- Platform with benefit options such as fitness cards, travel vouchers, tickets for cultural events and activities, reimbursement for kindergarten, and many others
- Lunch/grocery card
- Healthy snacks, drinks, and fruit in the office
Supportive community
- Diverse, equitable, and inclusive environment, and office- and firm-wide initiatives and communities (LGBTQ+, Women Initiative, Parents Initiative, Mental Health Programs, Sports Teams, Charity Team, Help-A-Pet Team, Music Team, Green Team, and more)
- Professional development opportunities for growth across our firm
- Coaching & mentorship programs available for every colleague
- Learning programs and unlimited access to e-learning platforms
- Comprehensive onboarding into your new role
Position requires a 50/50 hybrid work setup - split evenly between remote and in-office presence.
You will be an integral part of our
Global Administration team, based in our vibrant McKinsey office. This team excels in providing exceptional administrative, organizational, and logistical support, enabling our colleagues and the firm to operate efficiently and fulfill our mission of creating positive, enduring change in the world. You will collaborate with consultants, firm leaders, external clients, and vendors, and support managers and partners based in other offices, while working closely with your team of assistants onsite.
A career at McKinsey is a journey of growth. As part of our local community, you will immerse yourself in dynamic culture that accelerates your development. Working from the office, we’re constantly teaching each other, and learning from each other, every day. We’re committed to creating an environment for you to unleash your potential, helping you grow into a better professional and to succeed in your role.