$400 million turnaround at Asia Pacific Telco | Transformation

By the numbers

500

initiatives

150

users

$100m

run-rate EBITDA

Challenge

An Asia Pacific telco company experienced a slow decline, steadily losing market share to its competitors.

Approach

Wave was implemented to support the ongoing $400 million turnaround program. The turnaround team used Wave to create transparency and access to over 500 initiatives in parallel. More specifically, Wave helped by:

Streamlining initiative management including planning, sequencing, and resource allocation
Enhancing performance management by tracking if initiative actions were completed against planned timelines
Increasing accountability and closed-loop conversations through strict weekly performance management cadence, leading to noticeable cultural and mindset shifts
Improving alignment across turnaround initiative owners and reducing manual, error-prone process-related tasks
Tracking variance between planned / forecast financial impact versus actuals delivered
Improving performance reporting and financial variance tracking across the organization for senior management at the business unit and group level

Results

To date, the turnaround team has achieved over $100 million in run-rate EBITDA savings over 2 months. Using Wave, the entire organization has generated a significant pipeline of initiatives that will bring increased benefits over the coming months. Additionally, Wave reporting was used to drive weekly performance management meetings, leading to noticeable cultural and mindset shifts.

“An excellent tool, really simple to use and has massively reduced the time we spent on admin.”

–Wave End User