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Tiffany Vogel

Partner, Toronto
Advises leading financial-services clients on digital transformations, strategy, enterprise agility, and product redesign, with a focus on digital talent and leadership development

About Tiffany

Tiffany brings extensive expertise in advising executives as they lead large-scale digital transformations, improve customer experience, and redesign their business-operating model to be more agile. She has particularly deep experience in working in the financial-services sector, where digital disruption and complexity pose significant challenges. As a leader in our digital-organization group, she also supports efforts to build executive capability and foster the culture change needed to support successful digital and advanced-analytics transformations.

One of the firm’s global experts on women’s diversity and leadership advancement, Tiffany is coauthor of The Power of Parity: Advancing women’s equality in Canada, a report published in 2017 by the McKinsey Global Institute.

Examples of her recent client work include the following:

  • conducting a multiyear digital transformation for one of Canada’s largest banks, a project that included transforming the wholesale-banking business to focus more than 200 employees on 18 crucial customer journeys
  • directing a transformation focusing on top-team effectiveness and agile governance for the C-suite executive team of one of the largest banks in Latin America; the effort also included digital transformation
  • supporting an agile operating-model redesign for a 2,000 full-time-equivalent software-to-sales organization as part of a postmerger integration effort
  • leading a suite of agile and digital training programs, including a proprietary “agile design to customer” simulation for executives and agile teams, globally

At the University of Oxford’s James Martin 21st Century School, Tiffany wrote articles on global governance and coauthored a chapter on finance in the book The Butterfly Defect: How Globalization Creates Systemic Risks, and What to Do About It (Princeton University Press, 2014).

Tiffany was a Commonwealth Scholar and Rotary Ambassadorial Scholar at the University of Oxford. She was also a recipient of the Queen Elizabeth II Golden Jubilee Medal.

Published work

Will artificial intelligence make you a better leader?,” McKinsey Quarterly, April 2018

Leading with inner agility,” McKinsey Quarterly, March 2018

The power of parity: Advancing women’s equality in Canada, McKinsey Global Institute, June 2017

Education

University of Oxford
MS, environmental management

University of Western Ontario
BS, biochemistry and chemistry
BA, geography