I cannot reset my password.
Make sure that your new password:
- contains at least 12 characters
- contains letters and numbers
- does not contain 3 consecutive characters
- does not match your username/email
If you are still unable to reset your password, contact us here and we will reset it for you.
If using SSO:
The reset password functionality is not applicable to SSO accounts. If using SSO, select the SSO button on the login page, and enter any company credentials when prompted.
I am getting a 'wrong credentials' error message when trying to log in.
If you get this error message, try resetting your password by selecting 'Forgot your password?' from the login page. You will receive an email containing a link to reset your password.