Enabled Sales Cloud optimization and a 360-degree customer view for a large multinational technology solutions company
By improving existing processes to optimize the Sales Cloud, constructing powerful, dynamic and intuitive dashboards, and enriching the mobile experience, we provided a fulsome understanding of the current situation, offered visuals of each customer’s evolution and enabled agile, data-based decision making. As a result, CRM functionality increased by 15 percent and there was a 15-to-20 percent increase in the quality of the deliverables.