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December 2014—Organizations need specialists, or “translators,” who can analyze, distill, and clearly communicate information of the greatest potential value.more
December 2014—What do mobile shoppers really want? Less than many retailers think.more
December 2014—As the role of the brick-and-mortar store evolves, retailers will continually have to refine how they use their real estate.more
December 2014—Delivering an enriched customer experience requires a new digital architecture running alongside legacy systems.more
December 2014—Christian Wanner, cofounder of one of Europe’s first and largest online grocery stores, talks about what works, what doesn’t, and what will change in food retailing as e-commerce continues to heat up.more
December 2014—Family-owned businesses are a large and growing force. Organizations that want to collaborate—or compete—with these companies in emerging markets must first understand them.more
December 2014—Companies are often too slow or too rigid to invest in new projects while they have an advantage. Here’s how they can be more agile.more
December 2014—Not all investments in digital appear to pay off—a selective approach is essential when digitizing the enterprise.more
December 2014—The slow start to the US holiday shopping season is no anomaly. Our latest Consumer Economic Sentiment survey finds that some six years after the Great Recession, Americans remain reluctant spenders.more
December 2014—The chairman of Saudi conglomerate Al Muhaidib reflects on the values of his father—the company’s founder—and lessons learned while growing up in the family business.more
December 2014—A McKinsey Center for Government survey finds that Americans are often dissatisfied with state services—and identifies significant opportunities for improvement.more
Leading management thinkers tackle the management challenges of tomorrow.more
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