Perspectives on retail and consumer goods, Number 5

To succeed in the next 15 years, manufacturers will need to stretch their operating models in new directions.

Our survey of more than 100 sales executives reveals best practices in customer and channel management.

New methodologies, powered by big data and advanced analytics, can help retailers attract value-conscious consumers without sacrificing margins.

Under the leadership of CEO Roelof Joosten, one of the world’s largest dairy companies has made bold investments in sustainability, innovation, and digital channels.

In fresh foods, quality is critical—but hard to define and measure. Here’s how retailers can make the quality investments that yield the highest returns.

With machine-learning technology, retailers can address the common—and costly—problem of having too much or too little fresh food in stock.

Consumer-goods companies have begun to capture value by applying digital tools to manufacturing. Here’s a look at how they’re doing this today—and how they might do so tomorrow.

Play favorites. Ask for bad ideas. Skip meetings. Here’s some unconventional advice on how consumer companies can get the most out of an organizational redesign.