The fight for the customer: McKinsey global banking annual review 2015

While the global banking industry has achieved a modicum of stability over the past several years, earning a record $1 trillion in 2014 and recording a 9.5% return on equity for the third consecutive year, banks now face rising competitive threats on all sides as new technology companies and others seek to poach their customers.

To request a copy, please complete the form below. Required fields are marked with (*).

*
*
*
*
*

McKinsey Insights App

Our latest thinking at your fingertips.
Anytime. Anywhere.

or continue to site