McKinsey Global Services in Lisbon

Global Administration

Our Global Administration teams support individuals and teams across continents, languages, and time zones. At our core, we’re problem solvers. We anticipate needs and go the extra mile, enabling everyone at the firm to operate at their best.

Executive Assistant

Whether it’s managing a full calendar or troubleshooting travel logistics, the daily support we provide to our colleagues enables them to make more of an impact in their roles. Using our initiative, teamwork, and decision-making skills, we fulfill a broad range of critical administrative requests and build meaningful, collaborative relationships along the way.

Practice Management

We offer administrative support for specific practices within the firm. We support teams on reporting and analysis, event planning, general administration, and curating relevant industry insights and research for our internal clients.

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Global Helpdesk

Our Global Helpdesk team is a pivotal, highly valued group within McKinsey’s IT organization. We act as the single point of contact for IT requests, such as software troubleshooting on laptops, tablets, and smartphones, connectivity issues, or new equipment requests. We receive continuous training in both soft skills and the latest technologies. The global helpdesk team makes a difference by delivering professional customer service, building relationships, and coordinating with other internal support teams around the world. We efficiently advise and solve needs, both current and anticipated.

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People & HR

The people and HR group is key to achieving the firm’s mission to attract, develop, excite, and retain exceptional people. We have more than 1,800 colleagues, spanning talent, recruitment, professional development, learning, and human resources teams, who are dedicated to supporting the firm’s current and next generation of colleagues.

Talent Attraction

Our people are our greatest strength. We’re a passionate team of administrators and recruiters who help candidates find their fit, attract a diverse array of talent, and recruit individuals who create impact and contribute to our collaborative culture.

Professional Development

We manage the full range of professional development and staffing activities. Acting as a thought partner and advisor to our consultants and leaders throughout the firm, we guide our colleagues’ growth, career opportunities, capability building, and development.

Learning

We support colleagues’ learning and development at every stage of their careers. We work with leaders to identify the skills teams need to grow, stay agile, and adapt to change. We use that information to design and deliver training and learning programs to help each colleague reach their full potential.

Human Resources

We’re trusted advisors who work to build a great firm that develops and retains exceptional people. Using our knowledge of complex HR issues, we support the firm’s leaders and professionals. We aim to improve the experience of every colleague whether they’re starting their career at McKinsey, creating a new path here, managing teams, or navigating employment and other regulations around the world.

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Visual Graphics & Media

Our visual graphics and media teams play an important role in enabling colleagues across the firm to communicate our findings and recommendations, inspire our clients to move forward with our recommendations, and push the boundaries of creativity to innovate the future of visual communication.

Design Production

We deliver solutions and services such as presentation design, print, and image selection. Balancing visualization, deadlines, and quality, we work closely with consultants to digitize, optimize, and stylize messaging to bring insights to life.

Design & Media

We are a multifaceted team consisting of experts from a range of creative fields including presentation design, illustration, and motion design. Our designers use their expertise to create distinctive, visual communication solutions and inspiring stories alongside our consultants. Together, we deliver impactful experiences and cutting-edge visual communications.

Service Design & Innovation

Alongside our creative teams, we have groups enabling our day-to-day operations, including teams responsible for service design, product design, and change management. These colleagues play a pivotal role and ensure that we meet the ever-changing requirements of our teams.

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