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Mhoire Murphy


Leads healthcare organization transformations, with a specific focus on next-generation frontline workforce management and retention strategies

Mhoire is a member of McKinsey’s Healthcare Practice, where she coleads our workforce excellence capability area. She works with a range of healthcare organizations—including both hospitals and services providers—on growth strategy and workforce excellence topics. She is passionate about the caregiver experience and helping healthcare organizations and their workforces evolve in the face of a rapidly changing environment.

Mhoire’s recent experiences include leading a comprehensive provider workforce planning effort focused on improving a health system’s forecasting accuracy, recruiting effectiveness, and career pathway development; designing and deploying a health system-wide workforce strategy focused on improving nursing retention; developing and implementing a large transformation program for a healthcare services provider to optimize effectiveness and efficiency; and leading a corporate strategy effort and supporting targeted growth and innovation initiatives for a healthcare services provider.

During graduate school, Mhoire worked for the Hospital for Special Surgery in New York City supporting special projects for the Executive Offices. Currently, she serves on the board of directors of Engineering World Health, a nonprofit organization dedicated to improving healthcare delivery in the developing world.

Published Work

How to bridge the experience gap by supporting nurses of all tenures,” McKinsey & Company, March 2024

Understanding and prioritizing nurses’ mental health and well-being,” McKinsey & Company, November 2023

How health systems and educators can work to close the talent gap,” McKinsey & Company, September 2023

Nursing in 2023: How hospitals are confronting shortages,” McKinsey & Company, May 2023

Assessing the lingering impact of COVID-19 on the nursing workforce,” McKinsey & Company, May 2022

Surveyed nurses consider leaving direct patient care at elevated rates,” McKinsey & Company, February 2022

Increased workforce turnover and pressures straining provider operations,” McKinsey & Company, August 2021

Nursing in 2021: Retaining the healthcare workforce when we need it most,” McKinsey & Company, May 2021

Future of nursing: Supporting nurses across settings,” McKinsey & Company, June 2020

Beating the odds: Hiring and retaining an RN workforce to optimize patient outcomes and minimize unnecessary expense,” McKinsey & Company, December 2016

Past Experience

Hospital for Special Surgery
Business intern, Executive Offices


Harvard University

Duke University
BSE, biomedical engineering