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Kristy Koh

Associate PartnerSingapore

Brings deep expertise in analytics and digital and helps leading financial services firms unlock the value of analytics to transform their businesses and accelerate growth

Kristy helps leading financial institutions unlock the value of analytics to digitally transform their businesses, defend against disruption, or launch new digital attacker businesses. She has worked with clients across Asia to industrialize and scale analytics and to adopt new operating models for increased productivity. Kristy has also worked with multiple financial institutions to design and develop new business propositions and has supported clients in identifying potential partners and facilitating initial partnership discussions.

Examples of Kristy’s recent client work include the following:

  • supporting a leading bank in an 18-month transformation effort, including accelerating monetization by introducing new data-driven ways of working and developing more than 50 analytics models that generated 400,000 leads every month
  • helping a digital bank design and adopt a horizontal, data-driven operating model in a drive toward improved customer satisfaction, employee engagement, productivity, and speed
  • assisting an insurance company in launching a new integrated platform for life insurance onboarding and a digital advisory for direct-to-consumer journeys
  • helping a Southeast Asian insurer launch the first digital health insurance consumer platform in the country

Published work

Platform operating model for the AI bank of the future,” McKinsey & Company, May 2021

The ecosystem playbook: Winning in a world of ecosystems,” McKinsey & Company, April 2019

Past experience

Deutsche Bank AG
Corporate coverage, Singapore
Debt-capital markets, New York



Leonard N. Stern School of Business
BS, finance, marketing