Eric leads smart operations for McKinsey’s Financial Services Lab (FinLab), using advanced analytics and digital tools to improve efficiency and enhance decision-making across key processes and problems for financial services clients. He focuses on wholesale banking, with deep expertise in wholesale credit and credit analytics, and documentation automation. He manages a team of dedicated financial-services data scientists, developers, and translators to create and deploy these new software tools and service models.
Examples of Eric’s recent client work include the following:
- implementing a new wholesale credit risk rating methodology for a global bank, including 33 segment-specific analytical models
- developing and launching an end-to-end early-warning monitoring platform for wholesale credit risk for a global financial services firm—including a wholesale credit-specific news portal, predictive risk rating models, optimized analyst workflow, and user interface—going from initial ideation to on-premise deployment in six months
- designing and deploying data and text extraction application based on natural language processing to support wholesale credit analysis and financial spreading for a global financial institution, including automated document-processing workflows and a master data extraction management user interface, achieving more than 90 percent extraction accuracy
Eric originally worked at McKinsey from 2011–2014 as a consultant, specializing in pricing and promotion analytics and insights. Before rejoining the firm in 2017, Eric managed strategic partnerships and operations at a North American same-day grocery-delivery platform, leading rapid new market expansion and major efficiency-improvement initiatives as well as integrations between partner websites and payment systems. Before that, he founded a software company that created the only speech-recognition-based teleprompter app.