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Abhishek Agrawal

Partner, Bangkok

Serves financial services clients across Southeast Asia with deep expertise in strategy design, growth transformation, greenfield business build, digital business models, analytics-led transformations, and agile operating models

About ABHISHEK

Abhishek is a partner in McKinsey’s Bangkok office. He has deep expertise in the financial services sector, focusing on retail and SME banking. His extensive experience spans a wide array of critical areas, including strategy design, growth transformation, digital business models, analytics-led transformations, and agile operating models.

Some examples of his recent client work include:

  • launching a first-in-market, fully digital SME business account opening for a leading bank
  • leading a revenue-focused transformation for a midsize bank to drive 2–3x market growth on its retail asset portfolio
  • delivering an analytics-led transformation for a midsize bank to deliver ~USD 100 million in recurring impact
  • designing a B2C payment strategy for a leading retail bank to win consumer and merchant payments
  • developing a five-year growth strategy for a leading private sector bank to grow its market cap by 3x
  • defining a disruptive value-chain-led play for a leading bank to win a disproportionate share of payment flows in partner ecosystems within the fast-moving consumer goods sector
  • delivering a holistic retail business transformation for a large bank, covering the end-to-end business model and achieving over 50 percent growth in sales productivity in pilots
  • partnering with a retail securities brokerage firm to pivot its business model

Before joining McKinsey, Abhishek gained extensive experience leading his own family business.

PUBLISHED WORK

Digital-led with a human touch: The next era in small-business banking,” McKinsey & Company, August 2025

Shaping the future of Thai banking: Reinventing purpose to ignite growth,” McKinsey & Company, November 2022

Unlocking value in Vietnam’s banking market for SMEs and MSMEs,” McKinsey & Company, April 2022

EDUCATION

Indian School of Business
MBA