Featured Insights

Report

The future of key-account management in the Middle East

– Consumer-goods manufacturers in the Middle East must change the way they manage their most important retailer relationships. This... article examines major trends shaping the Middle East’s consumer-goods landscape and their implications on key-account management.
Article

Understanding real estate as an investment class

– When it comes to real estate, institutional investors are changing the terms of engagement.
Report

Digital banking in the Gulf

– Financial services providers must provide engaging digital experiences to better serve customer needs.
Report

Following the user: Middle East telcos on the journey to a digital customer experience

– Our new report, Following the user: Middle East telcos on the journey to a digital customer experience, highlights the... opportunity for telecom players amid digital disruption. Although there is room to take advantage, many Middle Eastern telcos are behind the curve. Understanding the digital customer experience could help them build agility to compete.
Article

Meeting millennials where they shop: Shaping the future of shopping malls

– The traditional shopping mall is under threat. Here is how to meet the needs of digital customers.
Article

Digital Middle East: Transforming the region into a leading digital economy

– A number of countries in the region have high rates of consumer smartphone penetration, but businesses and governments need to... catch up.
Interview - McKinsey Quarterly

Leadership and behavior: Mastering the mechanics of reason and emotion

– A Nobel Prize winner and a leading behavioral economist offer common sense and counterintuitive insights on performance, collaboration,... and innovation.
Article

Learn from the past, build for the future: Saudi Arabia’s new city on the Red Sea

– To build a city from scratch, create a solid economic foundation.
Report - McKinsey Global Institute

Moving Saudi Arabia’s economy beyond oil

– Saudi Arabia must realize the potential of its non-oil economy through a productivity-led transformation.
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