Featured Insights


How Pakistan tackled its largest-ever social-protection crisis

– Dr. Sania Nishtar, the prime minister’s special assistant on poverty alleviation and social protection, led an emergency... effort to make relief payments available to millions of vulnerable households.

Saudi Arabia’s healthcare consumer sentiment during the COVID-19 crisis

– Safety, cleanliness, and location proximity remain the most important factors in selecting healthcare providers.

United Arab Emirates’ healthcare consumer sentiment during the COVID-19 crisis

Digital health has been sustained with over a third of consumers using... virtual care in the past two months.

The travel industry turned upside down: Insights, analysis, and actions for travel executives

– For many players in the travel industry, navigating the COVID-19 pandemic has been like sailing into a hurricane. Six months in,... many are trying to right themselves—realizing that their navigational charts are no longer adequate.

Follow the leaders: How governments can combat intensifying cybersecurity risks

– It is undoubtedly challenging to craft and execute a national cybersecurity strategy. Our research reveals common elements of... successful strategies.

Reimagining the $9 trillion tourism economy—what will it take?

– As national borders consider reopening, a partnership between governments and the tourism industry will be essential.

Next-generation operating models for the next normal

– Changing stakeholder behavior may lead companies to reconsider how they operate.

Digital public services: How to achieve fast transformation at scale

– Digitizing services helps governments meet public expectations and become more efficient and resilient. The task is complex, but... a tried-and-true formula can help them move faster and with limited resources.

Financial decision-maker sentiment: Saudi Arabia

– An ongoing look at how the attitudes of financial decision makers in Saudi Arabia are evolving during the COVID-19 pandemic.

Survey: Saudi consumer sentiment during the coronavirus crisis

– Saudi consumers remain optimistic about economic recovery, however they continue to spend less on discretionary items and more... on essential goods.

Financial decision-maker sentiment: UAE

– An ongoing look at how the attitudes of financial decision makers in the UAE are evolving during the COVID-19 pandemic.
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