McKinsey on Government, Number 2

Global perspectives on government

Articles in this issue


Elements of a successful government transformation

– Five essential disciplines can more than triple the success rate of public-sector change efforts.

Transforming a 150-year-old government agency: A CEO story

– HM Land Registry’s Graham Farrant describes leading the cultural and operational transformation of an organization of 5,200 people.

Improving outcomes with better government productivity

– Sure, productivity can save money. But it could also improve education, fine-tune tax collection, and add 12 billion healthy-life years for the world’s population.

Improving the effectiveness of tax collection: $30 in additional revenue for every $1 spent?

– An analysis of OECD countries’ expenditure on tax-collection effectiveness suggests high returns on investment.

Four innovations reshaping tax administration

– New insights from McKinsey research suggest that across the globe, tax authorities diverge in the maturity of their innovation in four areas: digitized interactions, advanced analytics, process automation, and talent management.