Organization

September 6, 2018 – Men still make up most of the management ranks at banks and insurers. New survey data and interviews with female executives point... the way to improving gender diversity.

January 1, 2016 – A more digital world will place a premium on some skills while reducing the need for others.

June 1, 2015 – For Citigroup CEO Michael L. Corbat, growth will come from within: focusing on customers’ financial needs to help inform... the bank’s digital offerings, as well as understanding when to invest and when to stay the course.

May 1, 2015 – Many performance improvements can raise bank valuations. The most powerful may not be the ones you’d expect.

April 1, 2015 – For insurers, the next improvement opportunity is to build a management structure that will enable them to keep improving. Creating... the right processes and habits requires a deep commitment, but the resulting transformation leaves an institution far stronger.

November 1, 2014 – Digitization is challenging the very way banks operate. Yet it also represents a significant opportunity, as McKinsey’s Somesh... Khanna explains.

August 1, 2014 – The average consumer’s banking relationship is dominated by making payments. So why are banks doing so little to defend... this critical beachhead?