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Life journey

Our series examining the state of the life-insurance sector.
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The Life Journey Indonesia

– Indonesia is the most attractive life insurance market with high profitability and growth, but not everyone wins in this market. What do the winners do differently?

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The Life Journey Asia: How life insurers in Asia can grow value
– Asian life insurers on average deliver returns below their cost of capital, but a few carriers create significant value. What do they do differently?
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The Life Journey China
– China’s life insurance industry delivers returns far below its cost of capital. While some carriers created significant value, others dragged industry returns down to below zero.
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The Life Journey Korea
– Overall, the life insurance industry in Korea delivers returns below the cost of capital, but some carriers are creating significant value. What are the winners doing differently?
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The Life Journey India
– While India is riding a wave of extraordinary economic growth, its life insurance sector is still at a nascent stage and its contribution to value creation has been minimum.
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The Life Journey Japan: Charting the course to value
– Japan’s life insurance industry delivers returns for below its cost of capital. While some carriers created significant value, others dragged industry returns down to below zero.
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The Life Journey US: Winning in the life-insurance market
– The US life-insurance industry, in aggregate, has lost ground for 25 years. Yet a market worth tens of billions of dollars awaits companies able to seize the opportunity.

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Rethinking US life insurance distribution
– Slow growth in the US life insurance industry has been a persistent challenge for years. More recently, changes in customer behavior... are making this challenge even more complex. But these behavioral shifts may also hold the key to revitalizing growth through new approaches to distribution. A portfolio of three distinct distribution models, which jointly address the range of consumer needs—from tech-enabled face-to-face advice to remote channels—can set the stage for life insurers to grow and develop stronger ties to their customers.
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The future of group life insurance in the United States
– The industry is changing. To be successful in the coming decade, insurers will need to deliver distinctive consumer experiences... and value-adding tools for brokers.
Article - McKinsey Quarterly

Automating the insurance industry
– A more digital world will place a premium on some skills while reducing the need for others.