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Financial decision-maker sentiment: Italy

An ongoing look at how the attitudes of financial decision makers in Italy are evolving during the COVID-19 pandemic.

The majority of financial decision makers in Italy feel the current economy is weak. While the majority still expect it to remain the same or worsen over the next three months, expectations are improving. Additionally, though almost 70 percent feel their current financial situation is weak or somewhat weak, only one third expect it to weaken in the next three months. Over half of consumers are concerned or somewhat concerned about job security, and a similar amount have eight months or fewer in savings to live off. Most feel banks are performing per their expectations; however, sentiment is net negative. Many want their banks to reduce payments or interest rates on loans and have a growing desire for banks to improve their websites for a more seamless transaction experience.

About the author(s)

John Euart an associate in McKinsey’s New York office, Nuno Ferreira is an associate partner in the Lisbon office, Gonçalo Niza is a specialist in the Madrid office, Elia Rossini is a partner in the Milan office, and Nadya Snezhkova is a specialist in the London office.

The authors would like to thank Harshit Gupta for his contributions to this article.

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