Bank of the future

In this animated video, we look forward to the bank of the future from three perspectives. First, we show how the bank will use tools like analytics and biometrics to seamlessly make the lives of retail customers easier and more efficient, helping them with everything from shopping and payments, to connecting to their smart homes. We then look at how banks will help business customers in myriad ways to coordinate their day-to-day operations, using tools like artificial intelligence, machine learning, and cloud technology. Finally, we take a brief look at a day in the life of the bank CEO of the future. Artificial intelligence, machine learning, ecosystems, and highly customized customer experience and services are all on the agenda.