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Report

McKinsey’s Global Banking Annual Review

– Updated annually, our Global Banking Annual Review offers the best of our research and insights into the global banking industry. Explore the findings from our most recent report and scroll for past years’ reports.
Article

In banking, location is everything again—for now

– With growth diverging again in emerging versus developed economies, banks need to remap their market strategy.
Article

Five retail banking products that unite value and a sense of purpose

– As increasing numbers of customers look for products and services with positive social or environmental impacts, banks can add... value through innovation.
Article

Charting retail banking revenues by generation

– The global banking industry is facing a long winter, and in the coming months and perhaps years, the COVID-19 pandemic's impact... will present banks with many challenges.
Article

Detour: An altered path to profit for European fintechs

– To navigate the economic fall-out from COVID-19, Europe’s fintechs will need to adjust their playbook.
Interactive

Inflection point: Seven transformative shifts in US retail banking

– Only ten years ago, the US retail banking industry was in the depths of the global financial crisis, as many once leading institutions... struggled to survive. Since then, after bringing in billions in fresh capital, US banks have made a return to stable ground and greater liquidity. Now, however, several transformative forces are accelerating the evolution of US banking and promising to make the business more challenging in the next ten years.
Article

Deep insights, broad solutions: How banks can win in the vast housing ecosystem

– The value of an ecosystem is closely tied to how many connections it can make in the service of customer needs. To strengthen... their natural position in housing, banks must broaden their scope without losing their focus on individual consumers.

MORE INSIGHTS

Article

Risk and resilience priorities, as told by chief risk officers

– Amid the storm of crises and disruptions, leading financial institutions are recognizing risk’s strategic and resilience-building... role.
Article

African banking: The productivity opportunity

– African banks can increase their productivity to enhance competitiveness, build resilience, and deliver new value to customers—even... in the face of a tightening global business environment.
Article

How personalization at scale can invigorate Asian insurers

– The surge in digital consumer interactions is making possible a new era of gathering, analyzing, and responding to individual... customer data strategically and with precision.
Video

Creating an inclusive environment in insurance

– As one of the most diverse sectors for entry-level workers, the insurance industry has a unique opportunity to help marginalized... people advance. It starts with creating an inclusive environment.
Report

McKinsey’s Global Banking Annual Review

– Updated annually, our Global Banking Annual Review offers the best of our research and insights into the global banking industry.... Explore the findings from our most recent report and scroll for past years’ reports.
Article

Building a winning AI neobank

– Firms launching a neobank can increase their odds of success in today’s uncertain environment by targeting specific characteristics... and capabilities in their strategy and execution plans.
Interview

Power up: How Southeast Asia’s largest bank is becoming AI-fueled

– DBS’s chief analytics officer explains how MLOps and other efforts are enabling the organization to crack the code on scaling... AI.
Article

What P&C insurers can do as claims inflation pressures results in Europe

– Claims executives can use a structured approach that includes transparent tracking, tactics, and strategic actions to tackle claims... inflation in the short term and in the future.
Article

Managing financed emissions: How banks can support the net-zero transition

– Banks finance carbon-emitting businesses, and they finance decarbonization of the economy, as well. How effectively they address... financed emissions can make all the difference.
Interview

Author Talks: An investor’s guide to the net-zero transition

– Investor and Columbia Business School professor Bruce Usher explains the investment opportunities that will arise as demand for... climate solutions propels business into a new era of sustainability.
Report

Shaping the future of Thai banking: Reinventing purpose to ignite growth

– With new opportunities on the horizon, the Thai banking industry could ignite new growth and invigorate its profitability by redefining... its meaning and purpose, reinventing its traditional role, and making bold and innovative operational changes.
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