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Article

A new era in banking

Until recently, success in banking was mostly about finding the right markets.
Article

The state of the global banking-intermediation engine in 2017

The global banking industry intermediated nearly $250 trillion in 2017, generating $4.8 trillion in revenues.
Article

Getting hitched

Not too long ago, fintech companies were a threat. Now banks are joining forces with start-ups to jump-start innovation, especially... in payments.
Article

Reaching critical mass?

Digital disruption has now penetrated the key retail-banking segments.
Article

Scramble at the top

Shifts in the industry’s league table are the result of investors’ changing views.
Article

It’s a multipolar world

Banking is a big part of some economies; others, not so much. Both kinds of markets have something to interest bankers.
Article

Dissecting the benefits of scale

Cost efficiency improves with size, especially in digitized markets, but size does not determine fate.

MORE INSIGHTS

Article

Tracking US small and medium-sized business sentiment during COVID-19

– A majority of US small businesses are uncertain about the future as the coronavirus pandemic continues.
Article

Remaking banking customer experience in response to coronavirus

– In the context of COVID-19, banks can better serve customers in distress by enhancing support in the use of digital tools and... new products and services.
Article

Scaling the impact of advanced analytics in Iberian insurance

– Although insurers within the Iberian Peninsula have embraced analytics, realizing the full value of new technologies will require... a confident move from moderate pilots to enterprise-wide deployment.
Report

The cybersecurity posture of financial-services companies: IIF/McKinsey Cyber Resilience Survey

– Cyberrisk has become one of the top risk concerns among financial-services firms, and new research from the Institute of International... Finance (IIF) and McKinsey can help provide an understanding of ways firms can enable and strengthen cyber resilience.
Article

The multi-access (r)evolution in insurance sales

– Consumers expect a seamless, digitally enhanced experience across multiple access points and channels. Three different approaches... can enable insurers to respond effectively.
Article

How payments can adjust to the coronavirus pandemic—and help the world adapt

– The challenges are immediate, with long-term implications for global, regional, and local economies—and for the payments... industry itself. Here’s what to expect.
Interview

Enterprise-wide security is both a technology and business issue

– CISOs have important skills that can position them for the CIO role.
Article

Lessons from Asian banks on their coronavirus response

– Financial institutions in countries initially affected by the pandemic moved quickly to safeguard their employees, transform their... operations, and serve customers in new ways.
Interview

Protecting the business: Views from the CIO’s and CISO’s offices

– At JPMorgan Chase, CISOs and CIOs work together to align cybersecurity with business goals.
Interview

Robust cybersecurity requires much more than great technology

– Security is increasingly an interdisciplinary capability.
Interview

The benefits of a CISO background to a business-unit CIO

– A deep understanding of cybersecurity is a competitive advantage.
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