The retailer’s guide to the holiday shopping season

Black Friday, the busiest shopping day of the year in the US, is here. But will a confluence of factors—including persisting supply-chain woes, inflation, and labor shortages—mean doom and gloom for retailers and brands? Explore these insights to understand this year’s unusual holiday-shopping landscape, and prepare for the challenges ahead by diving deeper on key topics, including:

  • why retailers need to act early to retain consumer loyalty
  • what successful retailers have done to make a difference in their supply chain
  • seven actions supply-chain leaders must take to mitigate disruptions
  • why apparel sourcing needs a full-blown transformation to achieve a new trajectory

US holiday shopping 2021: Strong demand meets big challenges

Retail supply-chain strategies for the holidays and beyond

Ten steps retailers can take to shock-proof their supply chains

Revamping fashion sourcing: Speed and flexibility to the fore

Next in loyalty: Eight levers to turn customers into fans

Retail’s need for speed: Unlocking value in omnichannel delivery

Understanding the ever-evolving, always-surprising consumer