The future of shopping

A confluence of trends, disruptions, and shifting behaviors is giving consumers growing power over retailers. Technology will continue to advance, paving the way for new ways for retailers to connect to customers, and Gen Z—which prioritizes values and sustainability more than older generations, per partner Bo Finneman—will reach scale in the next 10 to 15 years. Explore these insights to dig into the future of shopping, how retailers should adapt, and other key topics, including:

  • the changing role of the brick and mortar
  • the social responsibility of inward and outward diversity and inclusion
  • sustainable circular business models and brand loyalty
  • the “phygital world” and tech’s role in optimizing the consumer experience
  • why personalization is key

The future of shopping: Technology everywhere

Forecasting the future of stores

How current global trends are disrupting the fashion industry

Are personalized vitamins the future of wellness?

Retail speaks: Seven imperatives for the industry

The diversity imperative in retail

Scaling textile recycling in Europe—turning waste into value

The next horizon for grocery ecommerce: Beyond the pandemic bump

Biodiversity: The next frontier in sustainable fashion

How Gen Z and millennials are shaping the future of US retail

Mind the Gap: curated reads for Gen Z—and their Z-curious colleagues