Retail Consumer May 5, 2022Online spending shows no signs of slowing down, but retail merchant leaders expect brick-and-mortar stores will remain crucial parts of consumers’ shopping habits in the next year, according to a recent McKinsey survey. Respondents also indicated a disconnect between their own priorities—such as ongoing supply chain issues and the tight labor market—and their organizations’ readiness to respond to these challenges in the coming year. We strive to provide individuals with disabilities equal access to our website. If you would like information about this content we will be happy to work with you. Please email us at: McKinsey_Website_Accessibility@mckinsey.com To read the article, see “Six strategic priorities for modern merchant leaders,” March 23, 2022.