COVID-19 Economy Retail July 27, 2021Digitally forward retailers are expanding their lead over laggards. Retailers with a strong omnichannel presence were in an ideal position to capitalize when the COVID-19 pandemic forced consumers to make many of their purchases online. Companies that didn’t prioritize e-commerce may not catch up. We strive to provide individuals with disabilities equal access to our website. If you would like information about this content we will be happy to work with you. Please email us at: McKinsey_Website_Accessibility@mckinsey.com To read the article, see “Why retail outperformers are pulling ahead,” July 8, 2021.