Easy come, easy go: The business practices most likely to fade after the pandemic

April 14, 2021Home offices, Zoom instead of business class, e-commerce: these are the pandemic-related changes most likely to stick, according to our latest McKinsey Global Survey. Supply-chain management, surprisingly, is most likely to revert to precrisis norms.

After the COVID-19 recovery, new ways of working, traveling for work, and using office space are seen as the likeliest changes to stick.

To read the survey, see “Economic conditions outlook, March 2021,” March 30, 2021.