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Easy come, easy go: The business practices most likely to fade after the pandemic

Home offices, Zoom instead of business class, e-commerce: these are the pandemic-related changes most likely to stick, according to our latest McKinsey Global Survey. Supply-chain management, surprisingly, is most likely to revert to precrisis norms.

After the COVID-19 recovery, new ways of working, traveling for work, and using office space are seen as the likeliest changes to stick.
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To read the survey, see “Economic conditions outlook, March 2021,” March 30, 2021.