Digital Healthcare July 19, 2021While a majority of healthcare consumers say they prefer digital tools across all healthcare-related activities, the percentage of consumers who actually use digital tools remains low. Some of the largest opportunities to increase digital use include monitoring health metrics, searching for healthcare-provider costs, and scheduling appointments online. We strive to provide individuals with disabilities equal access to our website. If you would like information about this content we will be happy to work with you. Please email us at: McKinsey_Website_Accessibility@mckinsey.com To read the article, see, “How COVID-19 has changed the way US consumers think about healthcare,” June 4, 2021.