McKinsey quote of the day

“The platinum rule mindset is, I’m going to treat others the way they want to be treated. My attention to who this person is and how they show up, and what their preferences are—and my tolerance, my patience, my kindness—it all shows up differently with that mindset of the platinum rule versus the golden rule.”

Scott Keller, senior partner and coauthor of forthcoming McKinsey book CEO Excellence, on the six mindsets of excellent CEOs