Reopening workplaces amid COVID-19

As executives in the private and public sectors make plans for bringing employees back to workplaces amid the COVID-19 pandemic, they may wish to consider interventions that can help mitigate health risks to workers and customers. Informed by the experiences of companies across the globe, this page presents two sets of documents: one covering each stage of the return to a reopened workplace, and another focused on designing and implementing contactless services and operations.

This document presents a collection of interventions that have been used in companies around the globe, across the manufacturing and retail sectors and office and field environments. It spans five stages of the typical worker’s experience:

Please note that this document is meant to illustrate example interventions that companies have attempted globally, and does not represent recommendations or guidance on best practices. Organizations should also consider local regulations and country-specific circumstances before implementing specific interventions. We will continue to update this document with additional interventions.

Last updated on June 15, 2020.

Please note that this document is meant to illustrate example interventions that companies have attempted globally, and does not represent recommendations or guidance on best practices. Organizations should also consider local regulations and country-specific circumstances before implementing specific interventions.

This document provides a framework for designing and implementing contactless experiences for customers and employees, in light of risk factors associated with COVID-19. Using agile methods to speed up innovation, organizations can apply this guidance to different industries and settings.