The soft underbelly of postpandemic businesses

In our newest McKinsey Global Survey on digital strategy, more than a thousand global business leaders pinpointed the soft spots in their businesses where digital disruption poses the biggest threat. Profit structures, the ability to bundle products and services, and operations worry executives the most.

The soft underbelly of postpandemic businesses

To read the article, see “The new digital edge: Rethinking strategy for the postpandemic era,” May 26, 2021.