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Risk & Compliance

Specialist - Client Service Risk

110921

  • Nairobi

You will deliver expert risk advice and guidance to enable McKinsey’s most cutting-edge work while building and shaping a world-class risk management program.
You will provide high quality, efficient, and streamlined support to senior colleagues and, on higher risk engagements, key decision-making bodies within the firm’s risk governance. Furthermore, you will lead risk advisory for specific groups of consultants, a sector or sub-region in EEMA, and develop expertise in specific content areas.
You will have a focus on providing strategic, integrative advice to manage the multifaceted and complex risks that arise by virtue to serving public sector, state-linked, healthcare and social sector clients across EEMA. You will partner closely with and integrate advice from across firm functions (including Communications, Finance, and legal) and ‘cells’ (practices, offices, new delivery models) to provide counsel on multi-faceted issues.
You will build a reputation as a trusted advisor with senior colleagues across the firm. You will support the Director of Client Service Risk and Associate Directors of Client Service Risk on implementing regional strategies within EEMA and may take substantive contributions at the global level via e.g. policy reviews or operational changes.
You will be expected to radiate knowledge to others, and actively provide and receive feedback, helping to foster an inclusive environment focused on performance and health.
Lastly, you will contribute to awareness efforts around risk policies and compliance processes to drive engagement across the firm within EEMA.
You will be based in Nairobi, Kenya, as part of our EEMA Client Service Risk (CSR) team. The EEMA CSR aims to enable client impact and innovation in a way which manages risks to our clients, people, and the firm. CSR is a globally integrated team with colleagues from diverse professional backgrounds including communications, consulting, government, and law.
Our function advises firm leadership on risks across the lifecycle of our client engagements, including client selection, management of work scope, and changes in operational circumstances. You can learn more about the firm’s risk framework and policies at this link.

You are someone who thrives in a high-performance environment, bringing a growth mindset and entrepreneurial spirit to tackle meaningful challenges that have a real impact.
In return for your drive, determination, and curiosity, we’ll provide the resources, mentorship, and opportunities to help you quickly broaden your expertise, grow into a well-rounded professional, and contribute to work that truly makes a difference.
When you join us, you will have:
  • Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.
  • A voice that matters: From day one, we value your ideas and contributions. You’ll make a tangible impact by offering innovative ideas and practical solutions, all while upholding our unwavering commitment to ethics and integrity. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.
  • Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm’s diversity fuels creativity and helps us come up with the best solutions. Plus, you’ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.
  • Exceptional benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family.

  • Undergraduate degree with a demonstrated intellectual curiosity through professional training, advanced degree, or professional impact
  • 4+ years of professional experience in risk management, international affairs, diplomacy, geopolitics, government, communications, law, consulting, media, public policy, and/or public affairs.
  • Excellent judgement and exceptional integrity, as well as distinctive interpersonal and collaborative skills
  • Entrepreneurial and collaborative attitude, with interest and aptitude for working as part of a diverse global team
  • Strong analysis, issue-spotting and problem-solving skills and demonstrated ability to handle complex, sensitive issues
  • Proven interpersonal and influencing skills with an ability to work across all levels of seniority, cultivating trust-based relationships
  • Strong project management skills
  • Comfort working in a fast-paced, changing environment and able to manage ambiguity with confidence
  • Outstanding written and oral communication skills in English with the ability to tailor messaging based on your audience