Administrator
107617
- Tokyo
As an Administrator in the JNO Social, Healthcare and Public Entities (SHaPE) team, you will support the practice operations and contribute to the growth and transformation of our practice.
You will work closely with SHaPE leadership and consulting teams, driving day-to-day operations and client business. Your main areas of responsibility will include meeting facilitation, documentation, collaboration, and general practice support.
You will work closely with SHaPE leadership, consulting teams, and drive the day-to-day operations and client business of the practice. You will join a team of talented and diverse individuals initially owning four main areas of responsibility:
1. Meeting Facilitation, Coordination, and Follow-Up
- Schedule and facilitate expert meetings, ensuring all logistical details are managed efficiently
- Maintain daily contact with client interfaces for scheduling, preparation, and follow-ups
- Coordinate with experts for pre-meetings and distribute necessary materials to participants
- Handle and process honorarium payments for participants and speakers
- Ensure secure handling and protection of confidential information
2. Documentation and Standardization
- Work with consultants and specialists to prepare and submit necessary documents to clients on time, ensuring compliance with deadlines and requirements
- Standardize processes for document submission, expert meetings, and on-site visits coordination, ensuring consistency and efficiency
- Document and communicate processes to clients and internal teams, facilitating smooth operations
- Maintain confidentiality by limiting access to sensitive information and ensuring compliance with firm policies
3. Collaboration and Process Improvement
- Collaborate internally with SHaPE leadership, CSTs, Compliance, Finance, and Legal teams, and externally with clients, experts, and their assistants to streamline practice processes
- Standardize meeting and on-site visit processes, to improve document preparation, venue preparation, and honorarium processes
4. General Practice and Spatial Team Support
- Support SHaPE and adjacent firm service personnel teams (e.g., Client Impact Hub, EA) on ad hoc/regular research, data analytics, and reporting requests and lend a hand to proposal preparations
- Handle external firm visitors during internal/external events at JNO
- Contribute to organizing practice events and meetings
- Assist in preparations for internal/external audits
You are someone who thrives in a high-performance environment, bringing a growth mindset and entrepreneurial spirit to tackle meaningful challenges that have a real impact.
In return for your drive, determination, and curiosity, we’ll provide the resources, mentorship, and opportunities to help you quickly broaden your expertise, grow into a well-rounded professional, and contribute to work that truly makes a difference.
When you join us, you will have:
- Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.
- A voice that matters: From day one, we value your ideas and contributions. You’ll make a tangible impact by offering innovative ideas and practical solutions, all while upholding our unwavering commitment to ethics and integrity. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.
- Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm’s diversity fuels creativity and helps us come up with the best solutions. Plus, you’ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.
- Exceptional benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family.
- Comfortable with Excel and data analysis including the ability to learn other applications
- Ability to communicate with multiple stakeholders (including clients and senior leaders of the firm) and anticipate/understand their individual needs
- Ability to work in teams and collaborate to generate greater impact
- Willingness and ability to work in an agile environment, including ever-evolving team priorities and scope
- Willingness to show presence in external events as well as internal meetings as required
- Experience working with public sector entities like ministries, government agencies, or academic institutions is preferred but not required
- Demonstrated experience in supporting multiple initiatives in parallel is preferred but not required
- Basic project management experience is preferred but not required
- Native language fluency skills in Japanese and business level English are required