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Embedding inclusion and diversity culture

Steph guides organizations through large-scale transformations, focusing on developing diverse and inclusive cultures
Team dinner pre pandemic
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I joined McKinsey as a business analyst in Australia, where I spent most of my time working on transformations in the mining and telco sectors with McKinsey’s restructuring practice, RTS. I enjoyed capability building – helping organizations embed new ways to execute effectively –so I moved to New York in 2014 to build new digital courses about that topic within McKinsey Academy. After completing my MBA at the Stanford Graduate School of Business, I re-joined the firm and have spent the past three years serving telco, media and technology clients on thematic and enterprise-wide transformation programs, working across organization topics.

Driving impact

What I love most about McKinsey, beyond opportunities to move from one corner of the world to another, is the ability to work across a range of areas. During a transformation, I help clients change their organization’s culture and build skills to redefine how work gets done, all the while forming close relationships by helping them navigate through times of incredible change.

Embedding inclusion and diversity

Inclusion and diversity has been a passion for me throughout my career for its ability to unlock the full potential of people and organizations, especially during an at-scale transformation. If a large population of the workforce doesn’t feel involved or part of the change, it's hard to say you are really transforming an organization. To help move the needle, I developed a new approach to fully embed inclusion and diversity best practices during the transformation journey. The idea is that a mobilized, unified, diverse organization will surface better ideas, make better decisions and be more effective at driving the change.

The rapid shift to remote work in response to COVID-19 presents a valuable pivot point to embed inclusive practices and mindsets as teams define new working norms. One of my priorities during this challenging time has been to help organizations sustain and strengthen inclusion in our new remote environment and navigate the new challenges and opportunities.

When I’m offline

In my free time, I love to treat myself to afternoon tea, and I’m keen to resume hosting dinner parties for friends and loved ones. I also like to stay active. I rowed varsity crew at Yale University during my undergraduate program; now, I take socially distanced long walks to explore New York. I’m lucky there’s so much to see and do.

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