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Article

Digital resilience: Consumer survey finds ample scope for growth

– Opportunities are there for the taking in mobile, new digital services, and improved digital experiences.
Article

How to win in the Gulf’s dynamic consumer and retail sectors

– New patterns of consumer demand are emerging in the Middle East. To align with these shifts and remain competitive, consumer companies... can focus on two priority areas: expanding into new adjacencies and developing personalized offerings.
Article

The Great Uncertainty: US consumer confidence and behavior during inflationary times

РOur latest Consumer Pulse research shows that there’s more pressure than ever on consumer confidence. But despite a general feeling... of pessimism, there are signals of hope in consumer behavior.
Interactive

Winning in loyalty

– To strengthen customer loyalty, strengthen your value proposition.
Report

Emerging cautiously: Australian consumers in 2022

– Our latest Australian consumer survey has found five emerging themes that describe consumer optimism, spending habits, and shopping... transformations coming out of the COVID-19 pandemic.
Survey

European consumers increasingly react to the stress of rising prices

– The latest Consumer Pulse Survey shows that, across Europe, people are continuing to adopt new behaviors in response to new stressors.
Survey

How current events are shaping French consumer behavior

– For consumers in France, inflation eclipses other sources of concern. It triggers changes in shopping behaviors as consumers seek... better value for money.
Survey

How current events are shaping German consumer behavior

– German consumers are pessimistic about the economy. Rising prices and the invasion of Ukraine are top concerns, and we see a significant... down-trade in shopping.
Survey

How current events are shaping Italian consumer behavior

– COVID-19 is no longer among Italian consumers’ top concerns. Consumers remain pessimistic about economic recovery and inflation;... many aim to reduce their spend.
Survey

How current events are shaping Spanish consumer behavior

– Spanish consumers are pessimistic about the economy. Rising prices, unemployment, and the invasion of Ukraine are top concerns,... and consumers are trading down.
Survey

How current events are shaping UK consumer behavior

– UK consumers are pessimistic about the economy. Rising prices and the invasion of Ukraine are top concerns, and consumers are... trading down significantly.
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