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Improving schools: Reflections from education leaders in South Australia

– In 2018, South Australia embarked on a journey to turn their school system into world-class by 2028. Officials discuss how they are pursuing this bold vision.

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Survey

Psychological safety and the critical role of leadership development

– While the benefits of psychological safety are well established, a new survey suggests how leaders, by developing specific skills,... can create a safer and higher-performance work environment.
Article

Five themes can help procurement shape recovery in the next normal

– For procurement to help lead growth in the next normal, now is the time for leaders to begin work on reimagining every aspect... of the function.
Article

Collaboration in crisis: Reflecting on Australia’s COVID-19 response

– Australia’s response to the COVID-19 pandemic to date offers valuable, actionable insights for decision makers worldwide.
Article

Simple, predictive, proactive, responsive: The future of customer operations

– For happier customers and lower costs, companies need a better way to steer their digital-service transformations.
Article

Getting acquainted with a more mindful Australian consumer

– COVID-19 is reshaping the emotional needs of Australian consumers and, subsequently, their purchasing behaviour.
Article

Strengthening institutional risk and integrity culture

– Many of the costliest risk and integrity failures have cultural weaknesses at their core. Here is how leading institutions are... strengthening their culture and sustaining the change.
Article

Remote operating centers in mining: Unlocking their full potential

– As the COVID-19 pandemic accelerates innovative working practices, mining companies are reimagining their operating models to... provide more productive and enjoyable remote work locations for employees.
Interview - McKinsey Quarterly

How an Australian resources company makes ESG a priority

– Karen Wood, chair of South32, talks about what makes the company’s purpose and strategy resilient in unpredictable times.
Interview

Reforming public education in Australia: An interview with Mark Scott AO

– Students thrive when school leaders have good data, strong professional development, autonomy over spending, and targeted support,... says the leader of New South Wales’ public education system.
Article

Tech debt: Reclaiming tech equity

– Almost every business has some degree of tech debt; the trick is knowing how to identify, value, and manage it.
Article

The mine-to-market value chain: A hidden gem

– Enhancing end-to-end performance of the mine-to-market value chain can be a major source of value creation—yet fragmented... responsibilities often cause companies to lose sight of the big picture.
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