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Serving all Stakeholders

One way we bring our purpose to life is by integrating social and environmental considerations into our client work.

Our mission is to help our clients make distinctive, lasting, and substantial improvements in their performance. Serving all Stakeholders expands how we define our client impact to include positive outcomes for employees and communities, consumers and suppliers, and the planet. We are working to weave this holistic mindset into all facets of our client service—from client-counseling conversations to our analyses and recommendations—to help organizations achieve their goals while also creating long-term value for all stakeholders.

How we serve stakeholders

Employees

Reskilling to future-proof the workforce

An insurance company wanted to meet changing customer expectations and invest in digital enablement, but success would require enhanced and fundamentally new skills. We helped create a tailored talent program including development to enable current employees to fill important skill gaps.
Consumers

Helping seniors live independently through more thoughtful design

McKinsey Design partnered with Swedish company Doro to design Eliza, an award-winning digital social alarm that calls for help in urgent situations. The result was an easy-to-use design to help seniors feel safe at home and live independently.
Suppliers

Strengthening diverse suppliers through Ops Corp

Ops Corps, an initiative led by our Operations Practice, seeks to advance racial equity and economic empowerment by serving small and medium-size Black-owned businesses and their leaders. The initiative offers training, networking opportunities, and pro bono support on operations topics.
Planet

Improving sustainability and efficiency

We worked with a global agricultural company to estimate the carbon footprint of hundreds of sites, identifying an overall opportunity to reduce emissions from manufacturing by 27 percent.

Related

(Not) business as usual

Senior partner Vivian Hunt shares how executives need to put action behind their pledges to ensure investment returns no longer take precedence over the health and welfare of employees, suppliers, and even the planet.
Article

Design cost-effective, carbon-abated products with resource cleansheets

– Resource cleansheets assess component costs and carbon emissions at the same time—so designers and engineers can model design and production choices without compromising emissions goals.
Blog Post

How four simple words helped thousands find jobs: The story behind Career Exchange

– One year ago, a collaboration between McKinsey and Eightfold.ai was launched to help thousands who had lost their jobs overnight in the pandemic. This is the story of the whirlwind three weeks it took the team to create the platform.
Article - McKinsey Quarterly

More than a mission statement: How the 5Ps embed purpose to deliver value

– Your company’s purpose strengthens resilience and creates value—if it’s genuine. A new framework highlights a detailed approach to embedding purpose throughout your organization.