As global companies entered China, many focused mainly on serving China’s
urban affluent consumers. However, if they continue this strategy of simply
skimming the cream from the top, they risk missing the real opportunity – the
emerging middle class.
During
the next 20 years, a huge middle class with enormous spending power will emerge
in China’s cities. As incomes increase, the spending patterns of this group of
consumers will evolve, fueling various levels of growth across consumption
categories.
Though the potential benefits are enormous, serving this middle class has
unique challenges and companies will need to think creatively to succeed.
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Perspective—Addressing China's looming talent shortage Despite China's apparently vast labor supply, multinational companies are finding few graduates have the necessary skills for service occupations. This looming shortage of home-grown talent has serious implications for the multinationals now in China and for the growing number of Chinese companies with global ambitions. Read more