Tanguy leads McKinsey's North American P&C Insurance Practice.
In addition, he is a leader of McKinsey’s Digital Strategy Practice and Digital Quotient™ (DQ) initiative, and helps companies build out their digital capabilities to deliver rapid results and sustained growth. DQ is an assessment that allows organizations to clearly identify their digital strengths and weaknesses across different parts of the organization, and compare them against hundreds of organizations around the world.
Tanguy works with leading global financial service firms on multichannel distribution strategies, digitally enabled business model transformations, large scale marketing and sales programs. He also serves insurance clients more broadly on topics ranging from strategy and organization to operations, technology, claims, and underwriting.
His recent client engagements include assisting a top-ten property-and-casualty and life insurer in building an internal digital agency, helping a US multiline carrier accelerate test-and-learn capabilities and a personalization engine for its online channel, and working with a number of major multiline players to optimize their marketing spending across media, channels, and products.
Tanguy frequently contributes to industry publications and has authored several McKinsey white papers on issues confronting the insurance industry.
Tanguy is member of the Alumni Board of the MIT Sloan School of Management and a former board member of the Massachusetts chapter of March of Dimes, a nonprofit organization that works to improve the health of mothers and babies.
“The growth engine: Superior customer experience in insurance,” McKinsey & Company, April 2016
“Raising your Digital Quotient,” McKinsey Quarterly, June 2015
“Insurance companies' untapped digital opportunities,” Harvard Business Review, March 2014
“Winning share and customer loyalty in auto insurance,” (PDF–1.41 MB), McKinsey & Company, July 2013
“Beyond price: Changing insurance shoppers,” McKinsey on Marketing & Sales, March 2013
“Don't forget offline: Insurers need to be where their customers are,” Forbes, June 2012
“The multichannel imperative for property and casualty carriers in personal lines,” (PDF–638 KB), McKinsey's Financial Services Practice, September 2011
Procter & Gamble (Europe)
Finance and product supply
MIT Sloan School of Management
Ecole Polythechnique of the Université Catholique de Louvain (Belgium)
Master's, Sc Eng summa cum laude
MIT Sloan Trust Merit Award
Belgian American Educational Foundation Scholar