Deliver your most important technology programs confidently with our value assurance services. Large-scale IT projects can take too long, are usually more expensive than expected, and can fail to deliver the expected benefits. We have expertise on how to deliver projects on time, on budget, and on value with proven track records. Our clients can look to overcome public sector tech delivery challenges by leveraging our experience in stakeholder management, technology mastery, assembly of effective teams, and core project-management practices.
How we can help
Rapid program diagnosis to identify strategic risks and opportunities
Leverage our proprietary approach to quickly establish a baseline for program health across ten typical success factors, benchmark against peers, and identify the most relevant risks and opportunities.
Value assurance office to monitor delivery and program health over time
Manage value delivery based on KPIs (key performance indicators) to measure implementation of program objectives, monitor critical path, and identify and remediate risks on an ongoing basis.
Support for critical workstreams, including tech delivery
Identify critical capability gaps and deploy support from experienced profiles to ensure programs stay on track, including key tech roles (design, architecture, and development).
Objective perspective on solution design
Provide product- and technology-neutral recommendations, focused on best value for the user.
Case studies
Enterprise resource planning (ERP) implementation
Implemented statewide ERP system for more than 70 agencies
We managed implementation of a statewide ERP system for more than 70 state agencies to streamline administrative functions and complete procurement in less than one-third of the average time.
IT buildup for national census
Managed end-to-end census survey for EU nation
We supported the preparation and rollout of a census for a European country with a focus on delivering the large-scale IT build-up, resulting in the timely execution and the resolution of a more than one-year delay from previous years.
Interagency IT governance
Established IT governance model for shared projects among five state agencies
We supported state agencies in establishing and implementing an interagency governance model for projects that require collaboration. The governance model included strategic, operational, and tactical governance activities and resulted in a 50 percent acceleration in approval of federal funding requests. More than four years later, the governance model is still in effect and manages a portfolio of more than 150 projects.
Tech enablement for customer journeys
Enabled the replacement of a high-volume core system
We supported the technology refresh and enablement of core customer journeys in a simplified IT architecture, bringing down implementation cost and time to 30 percent of originally planned timelines.
Featured capabilities
Watchtower
Watchtower helps leaders and teams proactively identify and address the greatest risks in their technology-project portfolios by leveraging best-in-class analytics to expose true risks before they materialize.
SAP & McKinsey
SAP and McKinsey have drawn on their individual strengths to create a strategic alliance that shifts the focus from technical implementation to business transformation by merging technology modernization with strategy execution, helping companies address critical challenges and drive business results.
Featured experts
Anusha Dhasarathy
PartnerChicago
Brings deep expertise and a passion for helping clients transform their performance through digital and advanced analytics
Atsushi Sorita
PartnerTokyo
Helps government agencies and healthcare companies design and implement strategies and realize sustainable performance improvements...
Damien Bruce
Senior PartnerMelbourne
Leads McKinsey’s Health & Public Sector Practice in Asia, with a focus on health, aged care, social services, infrastructure...
Erez Eizenman
Senior PartnerToronto
Leads our Toronto office and leverages deep expertise in business technology to help clients across sectors capture digital and...
Naufal Khan
Senior PartnerChicago
Brings large-scale public sector transformation expertise to help agencies accelerate their performance journeys and deliver...
Thomas Elsner
PartnerMunich
Works with companies to shape their core technology agendas and contribute to the success of their large-scale investments into...
Featured insights
Article
Unlocking the potential of public-sector IT projects
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Public-sector IT projects can leverage four drivers of performance improvement to maximize value.
Article
Managing large technology programs in the digital era
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To successfully implement large technology systems, first accept the complexity, and then take these six actions.
Article
Delivering large-scale IT projects on time, on budget, and on value
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Large IT efforts often cost much more than planned; some can put the whole organization in jeopardy. The companies that defy...
Featured capabilities
Value Assurance 360° Project Assessment
The Value Assurance 360° Project Assessment (Value Assurance 360°) helps CIOs and senior leaders diagnose the challenges they face on their most critical IT-enabled projects