Retail & Small Business Banking

No risk, no reward. Banks can design an embedded-finance offering based on their size, distribution footprint, customer base,...

Inefficiencies and costly errors continue to plague syndicated-loan operations. Banks that invest in a modern operating model...

US mortgage lenders rethinking their value proposition for a constrained market should weigh five key actions to sustain growth...

McKinsey’s 2023 SME survey of US businesses with annual revenues of less than $50 million offers clues on how banks can...

Here’s a playbook for banks looking to compete—and collaborate—with mortgage brokers in a changing market.

Leading banks integrate channels and use their mobile app to orchestrate across digital and human interaction to provide a truly...

The founder and CEO of Thought Machine talks with McKinsey about how advances in cloud-based solutions are helping banks meet...

The relatively stable auto financing market appears poised for change as strong demand draws the attention of a broad range of...

ING’s head of retail markets leaders for the Netherlands, Belgium, and Luxembourg discusses the bank’s journey to...

The current model of universal retail banking is unsustainable over the long term. To thrive, banks need to reinvent themselves,...

Uncertain times can spell opportunity for companies seeking acquisitions—if companies proceed with care. Four actions can...